Terms & Conditions

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Terms and Conditions

Shipping & Delivery

Orders placed with Kevin Eastman Studios shop Monday through Thursday (excluding holidays) are usually shipped within 1-3 business days, pending payment authorization. Orders placed Friday through Sunday and holidays are usually processed the during the next 1-3 business days

Returns & Replacements

The Kevin Eastman Studios Shop accepts returns, but they must meet all of the following criteria:

  • All returns must be pre-approved. You can do this by contacting : kbestudios@yahoo.com
  • All returns must be received in the same condition as when shipped.
  • All returns or damage claims must be made with in 7 days of of receipt.
  • KESI will replace damaged or defective product at no charge or shipping cost to the customer.
  • In the case of a return, shipping costs are paid for by the customer.

International Shipping

Shipments coming in to any country from an international origination are subject to customs/brokerage fees based on the commercial value of the items included. These fees are autonomous of any shipping costs paid for an order in the KESI online store.

Contact

(queries regarding product & shipping only)  Email: ke@kevineastmanstudios.com

Submissions etc:

SUBMISSIONS. KESI company policy does not allow us to accept or consider creative ideas, suggestions, or materials other than those we have specifically requested. Accordingly, we must request that unless so requested (and subject to separate and additional terms KESI may require) no users of the Services submit or send any original creative materials, including but not limited to submissions of scripts, story lines, characters, drawings, information, suggestions, ideas or concepts. If you send certain specific submissions (e.g., postings to chats, surveys, message boards, contests, or similar items) or, despite our request that you not send us any other creative materials, you send us creative suggestions, ideas, notes, drawings, concepts, or other information (collectively the “Submissions”) such Submissions shall be deemed and shall remain the property of KESI in perpetuity. By making any Submission, the sender automatically grants, or warrants that the owner of such material expressly grants, KESI the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, and distribute such material (in whole or in part) throughout the universe and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for any purpose that KESI chooses, whether internal, public, commercial, or otherwise, without any compensation, credit or notice to the sender whatsoever. The sender waives all so-called “moral rights” in all Submissions. The sender further waives the right to make any claims against KESI  relating to unsolicited Submissions, including, but not limited to, unfair competition, breach of implied contract and/or breach of confidentiality.